// Managed IT · St. Louis
Managed IT in St. Louis that calls you back within 2 hours.
Majic AI looks after networks, cameras, door access and computers for businesses across the St. Louis area, from our office in O'Fallon, Missouri. Published prices, month to month, and the same rates nights and weekends.
2 hours
to return your call, on every plan, 7 days a week
4 hours
to have a technician on site for a critical outage, on Full IT and above
$0
extra for nights and weekends
30 days
notice to cancel. Month to month.
These are commitments in our plans, not averages. Miss a 2-hour callback and we credit your bill: our guarantee. On-site times cover the St. Louis area.
What it costs in St. Louis
Managed IT pricing should not be a secret.
Most IT companies ask for a meeting before they will name a price. Ours are below, with the response time each plan buys.
| MS-1Managed Network | MS-2Network Plus | MS-3Full IT | MS-4Majic AI Cloud | MS-5Majic AI Local | |
|---|---|---|---|---|---|
| Phone calls and voicemails returned | 2 hours | 2 hours | 2 hours | 2 hours | 2 hours |
| Critical outage: work begins | 1 hour | 1 hour | 30 minutes | Immediately | Immediately |
| Technician on site for a critical outage | Next business day | Same day | 4 hours | 4 hours | 4 hours |
| Price | From $150 per site a month | From $260 per site a month | $125 per user a month, plus the site's MS-2 plan | $149 per user a month, plus the site's MS-2 plan | $199 per user a month, plus MS-2 and a private AI server from $9,000 |
What we look after
One team for the network, the cameras, the doors and the desks.
- Gateway, switches and Wi-Fi, monitored around the clock
- Cameras, recorders and door access
- Staff computers, patching and backups
- A help desk for your people, by phone and email
- On the Majic AI plans, routine problems fixed and logged automatically
- A technician on site when it needs hands
Send the device list or drawings
We return a monthly price for every plan the same day.
We onboard every device
Each device is added to monitoring and brought up to date.
Management begins
Billing starts the month after commissioning. Month to month after that.
Local
Based in St. Charles County
Our head office is at 603 Seib Drive in O'Fallon, Missouri. The technicians who come to your site work from there. They are our own crew, and our employees are background-checked.
- St. Louis
- O'Fallon
- St. Charles
- St. Peters
- Wentzville
- Chesterfield
- Clayton
- Florissant
On-site response times apply across the St. Louis area. Monitoring and remote support work anywhere; other travel is quoted per job.
In their words
What clients say about working with us.
Published word for word, with each client's permission. Are you a client? Tell us how we did.
FAQ
Questions St. Louis businesses ask us
What does managed IT cost in St. Louis?
Ours is published. A managed network starts at $150 per site a month. Full IT, with a help desk for your staff, is $125 per user a month plus the site's network plan. A 15-person office with cameras and door access comes to $2,369 a month on Full IT. You can price your own site with the calculator on our home page, with no email needed.
How fast do you get to a site in the St. Louis area?
Phone calls and voicemails are returned within 2 hours on every plan, 7 days a week. For a critical outage a technician is on site within 4 hours on Full IT and the Majic AI plans, the same day on MS-2, and the next business day on MS-1.
Is there a contract?
Plans are month to month. You can cancel with 30 days' notice. Billing starts the month after commissioning.
Do nights and weekends cost more?
No. Nights and weekends are billed at the same rates.
Will you take over a network someone else installed?
Yes. We manage the systems we install, and we take over existing sites after an audit of what is there.
How do we switch?
Send the device list or drawings and we return a price for every plan the same day. We then add each device to monitoring and bring it up to date, and management begins.
Start with a free health check
We walk one site and send a written report, with a price for every plan.
About an hour of your time. The report is yours whether or not you hire us. Or send the device list and get a price the same day.