Majic AI

// Privacy

Privacy policy

What we collect when you use Majic AI, what we do with it, who else sees it, how long we keep it, and how to reach us.

Effective October 9, 2026

This policy covers Majic Holdings LLC ("Majic AI", "we", "us") and the services we run: the website at appmajic.ai, our apps (including chat.appmajic.ai and bidboard.appmajic.ai), our API at api.appmajic.ai, and the Majic Bid Board connector for Claude. Our apps are business software for contractors. We provide them to companies, and the company that holds an account decides who on its team gets a login.

1. What we collect

  • Account details: your name, work email, phone number if you give it, company, role, and sign-in details.
  • Your company's bid board content: bid invitations and project details; plans, specifications and addenda; takeoffs, proposals and prices; leads; general contractor, vendor and other business contacts; outreach records; documents in your File Drawer; and project notes. This is content you, your team or a service you connect puts into the app.
  • Information about other people that you store: for example the name, email and phone number of a GC estimator or a supplier's rep.
  • Data from services you connect: if your company connects a service such as Autodesk BuildingConnected, an email account or accounting software, we receive what that service sends for your account.
  • Usage and security records: sign-ins, actions taken in the apps and through connectors, IP address, browser or device type, times, and error logs.
  • Cookies: a session cookie that keeps you signed in, and your light or dark theme choice saved in your browser. We do not use advertising or cross-site tracking cookies.
  • From Claude: when you connect Majic Bid Board to Claude, we receive each tool request Claude makes for you (the tool's name and its inputs) together with an access token tied to your login, and we send back the result. We do not receive your Claude conversation history, and we cannot see your other chats, files or memory in Claude.

2. How we use it

  • To provide the service to your company: read plans and documents, prepare takeoffs and proposals, keep your board current, and send what you approve.
  • To keep the service secure: authenticate users, keep each company's data separate, detect abuse, and keep an audit trail.
  • To support you, fix problems and improve how the service works.
  • To send service messages, such as password resets and notices about your account.

Plans, specifications and other documents are read by AI models that run on hardware we operate. We do not sell personal information, we do not use your company's content to advertise to you, and we do not share one customer's content with another customer.

3. Where it is kept and how it is protected

Your data is stored on servers we operate in the United States. Every record belongs to a company, and every request is checked against the company of the person signed in. Connections are encrypted with HTTPS. Connector access tokens are stored only as one-way hashes, they expire, and they can be revoked. Actions taken through connectors are logged.

4. Who else sees it

  • Service providers that run parts of our service for us, such as Cloudflare (network, DNS and website hosting) and Google Workspace (email), under terms that limit their use of the data to providing their service.
  • Recipients and services you choose: when you approve a bid, proposal or message for sending, it goes to the people you chose. Data you sync with a connected service goes to that service under your own account with it.
  • Claude: results of the tool requests Claude makes for you go back to Claude, which Anthropic operates under its own terms and privacy policy.
  • Your company: owners and administrators of your company's account can see your company's data and activity.
  • When the law requires it, to protect people's rights and safety, or as part of a merger or sale of our business, in which case this policy continues to apply to your data.

5. How long we keep it

  • Account and bid board data: for as long as your company's account is open.
  • When an account is closed, or when you ask us to delete your company's data, we delete it from our live systems within 30 days. Backup copies are overwritten within 90 days after that.
  • Security and audit records: up to 12 months.
  • Connector tokens: access tokens expire on their own, and we revoke all of your tokens whenever you ask.

6. Your choices

  • You can ask to see, correct, export or delete your personal information by emailing us. Your company's administrators can also change or remove most data directly in the app.
  • You can disconnect Claude at any time in Claude's connector settings, and ask us to revoke its tokens.
  • If one of our customers stores information about you (for example, as a GC contact), you can ask that customer, or us, and we will help.
  • Where state privacy laws give you additional rights, such as in California, you can use the same contact details to exercise them. We will not treat you differently for doing so.

7. Children

Our services are for businesses and are not meant for anyone under 18. We do not knowingly collect information about children.

8. Changes

If we change this policy we will update the date at the top. If a change is significant, we will also tell account owners by email before it takes effect.

9. Contact

Majic Holdings LLC (Majic AI)
Email: nmorris@greencommllc.com
Phone: 636-224-8192, weekdays 8 a.m. to 5 p.m. Central